Patient Portal

Patient Portal

At all BR Radiology Group, we prioritise making your medical imaging and results easily accessible while maintaining the highest standards of patient care and privacy. Our secure Patient Portal allows you to conveniently view and download your medical images and reports anytime, anywhere, using most internet browsers or mobile devices.

What to Expect:

  • Images Available Same Day: Typically, your images will be uploaded to the portal on the same day as your scan.
  • Reports Within 7 to 14 Days: Reports are generally finalized and available within this timeframe.

Register to activate your patient portal

Privacy Notice: Your personal information is securely collected for the purpose of registering your details and providing access to your patient portal. We are committed to protecting your privacy and ensuring your data remains confidential in compliance with applicable privacy laws.

  • After your appointment, our friendly reception team will assist in creating your account.
  • You will receive an email with the Patient Portal URL and an activation code.

Steps to Activate Your Account:

  1. Open the email and click on the portal link.
  2. Enter the activation code provided.
  3. Create a username and password to log in.

FAQs

Our clinic reception team will create your account and send you the activation details.

Click on the “Forgot Password?” link on the login page and follow the prompts to reset your password.

Your username will be included in the password recovery email sent to your registered email address.

Please contact your BR Radiology Group directly to request account deletion.

To update your details, contact your clinic, and our team will assist with the changes.

To delete your account, you must contact your medical clinic.

Please contact our clinic should you need to update your personal information.

Reports can be found in the “My Exam History” section of the portal. Select the relevant exam to view associated reports and images.

Downloading is not available; however, you can print or copy and paste the report content directly from your browser.

Reports are usually available within 7 days after your exam is finalized. If the delay is longer, contact our clinic for assistance.

Images are stored in the “My Exam History” section. Click on an exam to view images as thumbnails, which can be enlarged for better detail.

Yes. In the Image Viewer, click the “Download” button to save the images.

  • Pan and zoom for detailed viewing.
  • Swipe between images in the same exam.
  • Pinch to zoom on mobile devices.